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Helpscout app.Offer to help with proactive messages

 

Helpscout app

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Our people make the difference..‎Help Scout on the App Store

 

Jan 17,  · Help Scout’s iOS app gives you powerful help desk software in your pocket so you can easily support customers on the go. Keep your finger (literally) on the pulse of what’s happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience/5(40). Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers/5(). Your custom App can take shape in one of two formats: Dynamic or Static. Dynamic Apps are more powerful, but require a bit more savvy on the developer side. You provide an endpoint URL for Help Scout to call when the page is loaded, which loads a JSON message with your data for rendering. The example above is a Dynamic App.

 

Helpscout app.iOS App for Help Scout – Help Scout Support

Your custom App can take shape in one of two formats: Dynamic or Static. Dynamic Apps are more powerful, but require a bit more savvy on the developer side. You provide an endpoint URL for Help Scout to call when the page is loaded, which loads a JSON message with your data for rendering. The example above is a Dynamic App. Jan 17,  · Help Scout’s iOS app gives you powerful help desk software in your pocket so you can easily support customers on the go. Keep your finger (literally) on the pulse of what’s happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience/5(40). with Help Scout. Connect your Google Apps account to Help Scout. Connect your Google Apps account to securely login to Help Scout automatically with your Google account. If you create a new Help Scout account by installing this app, you can seamlessly import Google Apps users into your account with a few clicks, and cut the time it takes to set-up new users in half.
 
 
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Help Scout’s iOS app gives you powerful help desk software in your pocket so you can easily support customers on the go. We help businesses keep standards high and response times low with powerful automation, smart reporting, and unique features for effortless collaboration across teams.

Build stronger relationships with your customers through fast, personalized email support — you’ll be set up in minutes! With this new version, we’ve made the following changes: Fixed: – We refresh the screen after sending a reply from the custom fields screen.

I use this daily for my job on my laptop. I downloaded the app for the convenience if mobility On the desktop version, I can assign just fine. In the mobile app, it let me assign the first ticket That would be helpful to have.

Hey Rainbow dash42, thanks for your review. We’re having trouble reproducing the same behaviour on this end, would you mind touching base with us via our support address and we’ll send over instructions on how to record what you’re seeing? If there’s a bug we’d be happy to get that fixed up!

Look forward to receiving your message! Yes I have all of the right settings turned on. I have to physically go into the app in order to see any messages and more often than not I miss them by several hours. Rendering my customer service to be poor. Hey there friend. We have logged your request for badge icons to be supported and we’ll keep you updated here on the App Store if we happen to provide that as an update down the line.

We’d love to talk with you about your mobile notifications directly, would you be able to drop an email to our support mailbox so that we’re able to talk through your current experience in depth?

You can also touch base with us via the in-app Beacon under Get Help. Looking forward to hearing from you! Only good for responding. Almost useless until it has full feature parity with the web version. I have no idea why companies release gimpy apps without feature parity, but it seems to be a common trend, unfortunately. Hi D2Rhino. Just an update to let you know that with our most recent release on the App Store v1. I hope this update helps you support your customers quicker — we’ve some bigger changes still to come with customer profiles but let us know if you have any other requests!

The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad.

Description Help Scout’s iOS app gives you powerful help desk software in your pocket so you can easily support customers on the go. Apr 12, Version 3. Ratings and Reviews. App Privacy See Details. Size Category Business. Compatibility iPhone Requires iOS Languages English. Price Free. Family Sharing With Family Sharing set up, up to six family members can use this app.

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